Emotional Intelligence for Leaders: Enhancing Employee Engagement and Achieving Superior Results
This program is designed to deepen leaders’ understanding of how their emotional intelligence affects their teams and teaches them to consciously choose words, actions, and emotions that inspire others to perform at their best. Emotional intelligence isn’t just a leadership skill—it’s a transformative tool that empowers leaders to positively influence and inspire others, creating a lasting impact.
Dr. Zeina will guide you through the process of understanding and mastering your own emotional states, equipping you with the skills to help others reduce stress, adapt to change, and shift from problems to possibilities, especially in challenging situations.
Program Overview
During this comprehensive one-day session, you will learn to:
- Develop Emotional Self-Awareness: Gain control over your emotions by recognizing and managing them before reacting.
- Identify Emotional Triggers: Understand your common emotional triggers and explore the three options available when they arise.
- Optimize Your Emotional State: Learn techniques to shift into a productive mindset, enabling better decisions in relationships and tasks.
- Build Emotional Connections: Establish meaningful connections with clients and colleagues to enhance negotiation and persuasiveness.
- Prepare for Difficult Conversations: Mentally prepare for challenging discussions to ensure positive outcomes, and practice a four-step process for maintaining engagement and achieving results.
Program Structure (1-2 days, tailored to your needs)
I. Emotional Self-Awareness
- Understand how emotions influence behavior and workplace dynamics.
- Learn to recognize emotional reactions in your body before they affect your actions.
- Identify your primary emotional triggers and develop strategies to remain calm under pressure.
- Master a four-step process for shifting emotions at will.
- Determine when to ask for what you need, act differently, or let go and move forward.
II. Understanding Emotional Sources in Others
- Adapt your listening skills to identify emotional triggers in others.
- Prepare for difficult conversations and navigate emotional scenarios effectively.
- Apply a coaching approach to conversations to deescalate reactions and resolve conflicts.
III. Facilitating Personal and Cultural Transformation
- Recognize the three main barriers to change: willingness, desire, and courage.
- Use a focusing tool to shift conversations from problems to possibilities.
- Establish daily routines to master your mind and foster positive connections.
- Explore strategies to enhance organizational culture through increased emotional intelligence.
I. Emotional Self-Awareness
- Understand how emotions influence behavior and workplace dynamics.
- Learn to recognize emotional reactions in your body before they affect your actions.
- Identify your primary emotional triggers and develop strategies to remain calm under pressure.
- Master a four-step process for shifting emotions at will.
- Determine when to ask for what you need, act differently, or let go and move forward.
II. Understanding Emotional Sources in Others
- Adapt your listening skills to identify emotional triggers in others.
- Prepare for difficult conversations and navigate emotional scenarios effectively.
- Apply a coaching approach to conversations to deescalate reactions and resolve conflicts.
III. Facilitating Personal and Cultural Transformation
- Recognize the three main barriers to change: willingness, desire, and courage.
- Use a focusing tool to shift conversations from problems to possibilities.
- Establish daily routines to master your mind and foster positive connections.
- Explore strategies to enhance organizational culture through increased emotional intelligence.
Interactive Learning Experience
This workshop is highly interactive, providing participants with the opportunity to practice new skills and explore how to integrate these techniques into their daily routines. The focus is on ensuring that these skills are not just learned but effectively applied in real-world situations.